Your personal data belongs to you. This policy explains exactly what Jetween collects, why we collect it, how we use it, and what rights you have over your own information.
We built Jetween for players in Bangladesh who deserve a platform they can trust. That trust starts with being honest about how we handle your data.
Jetween does not collect data for the sake of it. Every piece of information we ask for has a specific purpose — running your account, processing payments, or keeping the platform secure. We don't ask for anything we don't actually use.
Your personal information is never sold to third parties. Full stop. Jetween does not operate a data brokerage and does not share your details with advertisers or marketing companies outside of what is described in this policy.
All data transmitted between your device and Jetween is protected using industry-standard TLS encryption. Sensitive data stored on our servers — including payment details and identity documents — is encrypted at rest using AES-256.
Jetween gives you real control over your personal information. You can request access to your data, ask us to correct inaccuracies, or request deletion of your account and associated data at any time by contacting our support team.
Jetween uses cookies to keep you logged in, remember your preferences, and understand how players use the platform so we can improve it. We don't use third-party tracking cookies for advertising. You can manage cookie preferences in your browser settings.
If Jetween makes significant changes to this Privacy Policy, we will notify registered players via email or an in-platform notification before the changes take effect. You won't be caught off guard by updates that affect how your data is handled.
This Privacy Policy explains how Jetween ("we", "us", "our", "the Platform") collects, uses, stores, and protects the personal data of players who register and use the Jetween platform at jetween.club and through the Jetween mobile application.
We take privacy seriously. Jetween is built for players in Bangladesh who want a gaming platform they can trust — and that trust depends on being completely transparent about how personal data is handled. This policy is written in plain language so you can actually understand it, not just scroll past it.
By registering an account on Jetween, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. This policy should be read alongside our Terms and Conditions.
If you have questions about anything in this policy, contact us at [email protected] before registering. We're happy to explain anything that isn't clear.
Jetween collects personal data in two ways: information you provide directly, and information collected automatically when you use the platform. Here is a breakdown of what we collect and why:
| Data Type | Examples | Why We Collect It |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration, age verification, KYC compliance |
| Contact Data | Email address, phone number | Account communication, support, security alerts |
| Financial Data | bKash/Nagad/Rocket account numbers, transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser, operating system | Security monitoring, platform optimisation |
| Usage Data | Games played, bets placed, session duration, pages visited | Improving platform features, responsible gaming monitoring |
| Cookie Data | Session tokens, preference settings | Keeping you logged in, remembering your settings |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is directly relevant to a responsible gaming request you initiate yourself.
Every use of your personal data on Jetween has a clear, legitimate purpose. We do not use your data in ways that would surprise you. The main reasons we process your data are:
You can opt out of promotional communications at any time by contacting support or using the unsubscribe link in any marketing email. Opting out of marketing will not affect your ability to use Jetween.
Jetween does not sell your personal data. We do not share your information with third parties for their own marketing purposes. However, there are limited circumstances where we may share your data with trusted parties:
All third parties who receive your data from Jetween are required to handle it securely and in accordance with applicable data protection standards. We do not permit third parties to use your data for any purpose other than the one for which it was shared.
Jetween retains your personal data for as long as your account is active and for a reasonable period after account closure. The specific retention periods depend on the type of data and the reason it was collected:
When data is no longer required, Jetween deletes or anonymises it securely. If you request deletion of your account, we will action this promptly while retaining only the data we are legally required to keep.
Protecting your data is something Jetween takes seriously at every level of the platform. The security measures we have in place include:
No system is 100% immune to security threats. If you suspect your Jetween account has been compromised, contact support immediately at [email protected] and change your password right away.
While Jetween takes every reasonable precaution to protect your data, you also play a role in keeping your account secure. Use a strong, unique password for your Jetween account and never share your login credentials with anyone.
Jetween uses cookies — small text files stored on your device — to make the platform work properly and to improve your experience. Here is how we use them:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Keeping you logged in, maintaining your session, security tokens | Session / up to 30 days |
| Functional | Remembering your language and display preferences | Up to 12 months |
| Analytics | Understanding how players navigate the platform so we can improve it | Up to 24 months |
Jetween does not use third-party advertising cookies or cross-site tracking cookies. You can manage or disable cookies through your browser settings at any time. Note that disabling essential cookies may affect your ability to log in and use the platform normally.
As a Jetween player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable timeframe.
Request a copy of the personal data Jetween holds about you.
Ask us to correct any inaccurate or incomplete data we hold about you.
Request deletion of your personal data, subject to legal retention obligations.
Object to the processing of your data for marketing or profiling purposes.
Ask us to limit how we use your data while a dispute or request is being resolved.
Request your data in a structured, machine-readable format for transfer elsewhere.
Jetween is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is conducted during the registration process, and we reserve the right to request supporting documentation at any time.
If we discover that personal data has been collected from a minor, we will delete that data immediately and close the associated account. If you believe a minor has registered on Jetween, please contact us at [email protected] so we can investigate and act promptly.
If you are a parent or guardian and believe your child has accessed Jetween, contact our support team immediately. We take underage access extremely seriously and will act without delay.
Jetween may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When we make significant changes, we will notify registered players via email or an in-platform notification before the changes take effect.
The updated policy will always be available at jetween.club/privacy-policy with a revised "Last Updated" date at the top of the page. We recommend checking this page periodically. Your continued use of Jetween after an updated policy has been published constitutes your acceptance of the changes.
If you have any questions, concerns, or requests relating to this Privacy Policy or how Jetween handles your personal data, please get in touch. Our support team is available 24 hours a day, seven days a week.
For responsible gaming related requests — including self-exclusion, deposit limits, or account cooling-off periods — please visit our Responsible Gaming page or contact support directly.
Jetween is built for players in Bangladesh who want fast payouts, fair games, and a platform that handles their data with care. Register free today and see the difference.